We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (13)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
13 Oct 2018 04:17
Сумка классная! стОит своих денег, выглядит недешево. но по размеру — думала, будет больше. смущает не столько сумка, сколько ручки ..не длинные и не короткие
5 Oct 2018 04:27
Заказывал жене. Дошла быстро. Всем довольны. Положили подарок брелок.
21 Sep 2018 08:39
good and nice
17 Sep 2018 10:00
отличная сумка. доставка до мск за 7 дней. рекомендую. прошито все очень качественно. жена в восторге.
5 Sep 2018 21:09
3 Sep 2018 18:15
Chegou de acordo
18 Aug 2018 07:37
Reçue rapidement, convient aux photos je la recommande
13 Aug 2018 01:03
very fast delivery and nice Bag. I'm satisfied with that. thanks dear store
18 Jul 2018 10:17
11 Jul 2018 09:58
Necesitaba un bolso más grande y creí q era otro tipo de rosa, pero en general está bien, es bonito.
10 Jul 2018 11:39
Muy bueno el producto igual que lo que uno elige gracias
23 Jun 2018 19:42
сумка как в описании покупал в подарок женщине мягкая приятная женщине понравилась
8 Jun 2018 23:39
В Калининградскую область дошло за 1.5 недели. Внутри был подарок, что очень приятно. Запаха нет, на ощупь очень мягкая и приятная. Спасибо продавцу
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